Microsoft Business Solutions Microsoft Business Solutions has good combination of ERP, CRM, Retail Management applications to cover all the needs for small, mid-size and even large company. These are ERP: Microsoft Great Plains, Navision, Axapta, Solomon, Small Business Manager; CRM: Microsoft CRM and Navision CRM; Retail Management: Microsoft RMS and Navision Retail module. You should …
Throughout history the lighthouse has played an important role in navigation and pilotage at sea; its purpose is to guide, to show the way, to warn of danger and generally provide safe entry into harbors. The Store Manager is the lighthouse for the employees of a retail store and the Head Office is the lighthouse …
Retail Math – Why It Is Important Sales – Expenses = Profits Retail organizations – in fact, any type of organization – have figured out this equation. Or have they? Plenty of businesses go ‘Out of Business’. Maybe they didn’t have it figured out. While that is surprising, to say the least, it’s not that …
Sales Tips from an Expert Prepare for Sales Success. The selling process begins with preparation. All professionals prepare properly and a sales person’s routine is no different. Preparation is an in depth endeavor. We have to be mentally and physically prepared. We have to be personally well groomed, and also, have the surroundings aesthetically prepared. …
Everyone in retail, particularly those in retail management, knows that communication between Head Offices, Regional Offices, Stores and, even, within the Store, can be difficult at best. Yet it is critical that we master it. The smooth and constant flow of clear and concise communication, upward and downward, is what makes great retail organizations work. …
Retail Sales Metrics In a retail environment, there are 3 key factors that have an immediate impact on sales performance. Sales = Traffic (Footfall) x Conversion Rate x Average Sale Traffic is the number of new prospects and repeat customers coming into the store. The number of new prospects mostly depends on the effectiveness of …
Retail Management Dashboards by DMSRetailIQ Cost-effective high value business intelligence capabilities and value-added analysis services that enable retail companies to get the most relevant information to business users as quickly as possible. DMSRetailIQ’s hosted dashboard, reporting and analytics platform provides a new, cost-effective option for small-medium sized businesses. DMSRetailIQ Insights makes understanding your key performance …
Product Knowledge: Use it appropriately Good product knowledge will help even the most reserved sales associate. It gives them confidence knowing they have something of value to tell the customer. I cannot stress enough the importance of product knowledge when it comes to making sales. Those who have learned everything they can about the products …
It has been said by many authors that an appropriate definition of insanity be ‘repeating the same actions time and time again, expecting different results’. This definition seems simplistic and even ludicrous to educated psychologists, but for the rest of the population it suits just fine. Retailing has been around since the beginning of time. …
Presenting options to your customer initially and during the add-on or upsell stage. Everyone knows that Presenting Options is one of the steps in the selling process. But not everyone knows it means exactly that. Too often sales associates suggest options, point to options, and generally talk about options…instead of actually presenting the options. Sometimes presenting options can seem like …