Missed Sales in Retail

Missed Sales

Are you calculating your missed opportunities on a regular basis? If you are then, presumably, you are doing something to reduce them. If you aren’t, you are leaving money on the table…maybe lots of it! Check out the example, below, where even if only half of the missed opportunities were eliminated, the saved revenue would be $5,187,000.00 You have to …

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Retail Hiring

Hiring in Retail

“Retail chains around the world are facing an increasing margin squeeze—from changing consumer behavior, new store formats, rising complexity, supplier consolidation, and other factors. Retailers need to take new approaches to improve operations and boost competitive advantage.” ~ATKearney, Consumer Products & Retail  In an industry as old as retail, everything old is new again.   The above true and accurate …

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Loyal Customers

Loyal Customers

Make sure your efforts, to attract new business, don’t offend your loyal customers.Sometimes, we go all out for new business.    Sometimes, that means we offer new customers something special, right?    And that’s really nice for those prospective customers. But what happens when your current…maybe even loyal…customers hear about it? Here’s an example…I received a brochure in the mail recently.  …

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